Any validation errors will also be listed on this screen. Ariba Buyer will not refer an exception that contains a validation error. You must edit and therefore resolve each error before you are able to mark the exception Cannot Resolve.

1. Indicate that you are unable to resolve a line item exception, by marking it as Cannot Resolve:
   • Click OK to confirm that you are unable to resolve the exception. The exception is sent to the next user in the reconciliation or approval flow. If you are the last user with permissions to handle the exception, you must refer the IR document manually as described below.
   • Or refer the exception to another user by using the pull-down menu or click select. Ariba Buyer lists only users who have the appropriate permissions and the requester and approver of the Invoice Reconciliation (IR) document.
2. Click Comment to enter an explanation. Your comments will be listed beneath the appropriate line item. Click Reply or Add Attachments to further detail your comments. These buttons are visible only if comments have been added.
3. Click Cancel to return to the Invoice Reconciliation screen.