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Tips   Reconcile invoice exceptions

You can reconcile line item exceptions that apply to specific line items, or header level exceptions that apply to the entire Invoice Reconciliation (IR) document, as well as validation errors and warnings associated with the document.

As exceptions are resolved, additional exceptions may be generated and displayed.

The format and length of tax IDs can vary by country and domain. For example: Tax ID (888-12-3324, VAT Registration). The Subsequent Buyer Tax ID is provided only when an invoice contains one or more triangular transactions.

When an exception on a line item is disputed or accepted and the line item's amount is changed, the dependent line items (such as tax or shipping) are reconciled again, to reflect the changed amount.

Related topics

View line item details of an IR document

About the invoice reconciliation process

About the payment process

About payment terms

About tax on invoices

Refer an exception

Reject an Invoice Reconciliation (IR) document

Manually match a purchase order

Hold and release payment requests

Change the partition of an IR document

 

Screen details

To display the Invoice Reconciliation details screen, click Reconcile on the Reconcile Invoices screen, or click the ID of any Invoice Reconciliation (IR) document with the status of Reconciling.

 
  1. Display the exceptions you want to resolve.
  2. Select: To display:
    Exceptions you have permissions to reconcile Only exceptions you are authorized to reconcile
    All exceptions All exceptions, even those you are not authorized to reconcile
    Line items All line items, even those that do not have exceptions
    Unresolved exceptions Only unresolved exceptions, even those you are not authorized to reconcile
  3. Resolve validation errors and warnings. On the Exceptions tab, select an error's check box and then click Edit. The IR document cannot be submitted until the errors are resolved.
  4. Resolve exceptions.
    • Select a line item exception and take an action:
      • To accept the exception, click Accept.
      • To match or unmatch the exception to a purchase order line item, click Manual Match.
      • To indicate you are unable to resolve the exception, click Cannot Resolve.
      • To dispute the line item, click Dispute. You cannot dispute an exception that requires manual matching.
    • Select a header exception and take an action:
      • To match the entire IR document to a purchase order or to unmatch the IR document from a purchase order it was previously matched to, click Manual Match.
      • If the entire IR document is unacceptable, click Reject to send it back to the supplier.
      • To change the partition in which the IR document and its related documents are located, click Change Partition. This option is available only for authorized users and only for IR documents generated using Ariba Supplier Network (Ariba SN) and whose status is Reconciling.
  5. Take additional action, as necessary.
    • Add comments at the line or header level or click Add Attachment to attach a document to the IR document.
    • Click other tabs to view details of the original documents, such as the approval flow; invoice and order item details; details of matched receipts; and the history. Click the Payments tab to view related payments that are scheduled, or to hold or release payments.
    • View advanced tax information, such as Tax IDs. Click any tax link for additional details.
  6. When you are done, click Submit to submit the document for approval, or Refer to refer the document to another user for reconciliation or approval. To return to the previous screen, click Exit.

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