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Tips   Dispute an exception

When disputing an unmatched line exception, the amount marked for payment will be $0.00. The user can adjust the values before the IR document is submitted.

Related topics

About the invoice reconciliation process

About standard invoice exception types

 

Screen details

To display the Confirm Dispute screen, select the check box of a line item exception and click Dispute.

 
  1. Explain your dispute of the exception:
    • To make changes to the amount or quantity you are paying, click Edit.
    • If you do not have permission to edit the exception, click Detail to view the details of the exception.
    • To enter a comment, click Comment. Your comments will be listed at the bottom of the screen. Click Reply or Add Attachments to further detail your comments. These buttons are visible only if comments have been added.
  2. Click OK to confirm the dispute, or Cancel to return to the previous screen.

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