If Ariba Settlement is not enabled, you must use an external system, such as an ERP system, to void payments.

When you void a PMT, the payment requests included on the PMT are automatically put on hold.

Suppliers who use Ariba SN can track, manage, and process payments using Ariba SN.

You can void (cancel) payments when necessary. For example, if a bank cannot successfully transfer funds due to an invalid account, you can void the payment transaction (PMT) document and try to resend it. You can void only payments whose status is Paid.

To void a payment:

1. Display the Payments screen. To do so, click Payments in the Search section of the Navigation Panel.
2. On the Completed tab, click the check box for one or more payment transactions you want to void and then click Void Payment. Alternatively, click a payment transaction's ID and then click Void Payment on the Payment Transaction Details screen.
3. Enter comments explaining why you want to void the payment and then click OK. Other authorized users and the supplier will see your comments.
4. Click Update on the Completed tab to update the list to reflect the status change.