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Tips   Explore payments

You can also hold and release payments listed on the Payments tab of the Invoice Reconciliation Details screen or the Reconcile Invoice Reconciliations screen.

If your system is configured to make payments using an ERP system, you cannot edit or hold payment requests.

If available, click the Table Options icon, located in the row above the column headers, to display commands that control the display of data in the table. For example, you can hide or show columns of data; group data; or export data to Excel.

Related topics

About the payment process

About credit payment requests

Hold and release payment requests

Edit a payment request

View payment transaction details

Void payment transactions

 

Screen details

To display a list of payments to hold, release, or void, click Payments in the Explore section of the Navigation Panel.

 

You can view or edit payment requests, and put them on hold and release them. You can also view and void payment transactions, and view credits.

To view payments

  1. Click the Pending tab to view pending payment requests, the Completed tab to view completed payment transactions (PMTs), or the Credits tab to view credit payment requests.
    • By default, the Pending tab displays all pending payments from the past three months, up to the current date.
    • Payment requests related to submitted (but not yet approved) IR documents have a status of Processing. You can view and edit these payment requests but you cannot hold payment on them.
  2. Specify the payments to view.
    • To view payments for a specific supplier rather than all suppliers, click Other in the Supplier pull-down menu and choose a supplier.
    • To view payments from a specific time period, such as this week or last month, choose a time period from the Scheduled For pull-down menu. To specify your own time period, choose Custom from the pull-down menu and enter From and To dates. To view payments from all time periods, choose No Choice. Use this option carefully; it can impact system performance if the system tracks a large number of payments.
    • To view payments based on the value of a specific field, choose a field from the Field pull-down menu and enter a value for the field.
    • To update the list to reflect the most recent status changes (for example, to show payments you have just put on hold or released), click Update.
  3. Click Search to display all payments that match the specified criteria.

To edit payments: On the Pending tab, click a payment request ID and then, in the Payment Request Details screen, click Edit.

To hold or release payment requests, or void payment transactions

  1. Click the check box for one or more payments you want to hold or release (on the Pending tab) or void (on the Completed tab) and then click:
    • Hold to hold payments whose status is Scheduling
    • Release to release payments whose status is On Hold
    • Void Payment to void payments whose status is Paid
  2. Enter comments explaining your actions and then click OK. Other authorized users will see your comments.
  3. Click Update to update the list to reflect the status change.

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