Before an invoice can be paid, short-paid, or rejected, reconciliations made to the Invoice Reconciliation (IR) document must be approved.

Use the radio buttons on the top of the Exceptions tab to display all exceptions or only the exceptions you have permissions to take action on.

When items are successfully matched, the match information displays on the Invoice tab. If all line items are from the same order, the order ID displays in the screen header, and only the matching line item number displays in the Matched To field. If line items are associated with multiple orders, the associated order IDs and matching line item numbers display in the Matched To field for each line item.

1. To resolve validation errors associated with the Invoice Reconciliation (IR) document, select an error's check box, and then click Edit. The IR document cannot be submitted until the errors are resolved.
2. Evaluate how line item exceptions have been reconciled and change the status, as necessary:
   • To accept the exception, click Accept.
   • To match or unmatch the exception to a purchase order line item, click Manual Match.
   • To indicate you are unable to resolve the exception, click Cannot Resolve.
   • To dispute the line item, click Dispute. You cannot dispute an exception that requires manual matching.

   Add a comment to explain your action by clicking Add Comment. You can view details of the original documents on the Approval Flow, Invoice, Order, Receipt, and History tabs.

3. Click Approve, Reject, Refer or Manual Match to display a screen where you can complete the selected action. Only administrators with specific permissions can make changes to an IR document during the approval process. For more information, see your Ariba Buyer administrator.