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Tips   View invoice exception details

Ariba Buyer allows you to display and review a line item's complete details, including current status, the associated invoice, associated purchase order and receipt details.

When an exception on a line item is disputed or accepted and the line item's amount is changed, the dependent line items (such as tax or shipping) are reconciled again, to reflect the changed amount.

Related topics

About invoice statuses

About validation errors

View line item details of an IR document

 

Screen details

To display the Invoice Reconciliation - View Details screen, click the link in the Exception column on the Exceptions tab in an Invoice Reconciliation (IR) document.

 

View and take any of the following action on a line item exception:

  • To accept the exception, click Accept.
  • To match the exception to a purchase order line item, click Manual Match.
  • If you are unsure of the correct action and cannot resolve the exception, click Cannot Resolve.
  • To dispute the exception, click Dispute. You cannot dispute an exception that requires manual matching.
  • To resolve any validation errors, click Edit.
  • To add an explanation to the exception, click Add Comment.
  • To view line item details, click Detail.
  • To return to the IR document, click Done.

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