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Tips   View request details

Depending on the type of request you are viewing, this screen displays different fields, buttons, links, and tabs. The actions you can take vary, based on the request type and your permissions.

Click any link in a tab for more information. If applicable, you can click the Table Options icon, located in the row above the column headers, to display commands that control the display of data in the table. For example, you can hide or show columns of data; group data; or export data to Excel.

Click any link in the Navigation Panel to view requests that have a status of Composing, Submitted, Approved, Sourcing, or Denied.

The Type column and icons indicate the line item type; for example, a catalog item.

Related topics

About permissions

About order fulfillment

About payment terms

About tax on invoices

About the change and cancel order processes

About the payment process

Cancel order considerations

Add approvers

Resubmit a request

Withdraw a request

View order fulfillment status

Hold and release payment requests

 

Screen details

To display the Request Details screen, click a request ID or Title on any status screen (available from the Navigation Panel on the Home page). The fields, buttons, and links displayed can vary depending on the request status and the tab with which you are working.

 

You can:

You can also take actions specific to collaboration requests, contract requests, travel and expense requests or catalog update requests.

Review a request:

  • To display or hide line item details, click Show Details or Hide Details, respectively.
  • To display complete information about a line item, click Detail.
  • When viewing a document for a supplier for whom payment terms are defined, the payment terms are displayed on the Summary tab.
  • When viewing an order that has been routed through Ariba Supplier Network (Ariba SN), the number of items that have been acknowledged, shipped, and received is displayed on the Summary tab. To view additional order fulfillment details, click Detail.
  • When viewing an invoice, VAT and other advanced tax details are displayed on the Summary tab, depending on configuration. When invoice items are successfully matched to a line item on an order, the match information for each line item is displayed on the Summary tab. If an invoice is associated with a digital certificate, you can click View Certificate on the Summary tab to view the certificate details.
  • When viewing a contract, the amount received and percent left to receive display on the Summary tab.
  • When viewing a contract, view details about any contractible factors for an item by clicking the Details link on the Pricing Terms tab.
  • Click a Request Details screen tab to display information related to the request.

Add or reply to comments:

  • To add a comment to the request, click Add Comment, or click Reply to reply to an existing comment. To add an attachment with your comments, click Add Attachment.
  • To delete your comment or reply, click Delete.

Take action on a request:

  • To approve or deny a request, click Approve or Deny. These actions are available only for approvers.
  • To edit line item details, click Edit.
  • To submit a request for approval, click Submit.
  • To change or cancel a request, click Change or Cancel respectively. To change or cancel a purchase order directly, click the Orders tab.
  • To hold or release a payment request (PAY), click Hold or Release on the Payments tab.
  • To resubmit a denied request, click Resubmit.
  • To withdraw a submitted or approved request, click Withdraw. You can withdraw an approved request only if it specifies a delay purchase until date.
  • To undo a change to a request, click Undo Change.
  • To display selected information about a request formatted for printing in a new browser window, click Print. Use the browser to print the request.
  • To change how information is displayed in the request, click Print Configuration.
  • To return to the status screen, click Back to Status.

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