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Tips   Force a payment

To force payment, you must have the ForcePayInvoiceReconciliation permission (for IR documents) and the ForcePayPaymentTransaction permission (for payment transactions).

When you use Force Pay to change the status of an IR document to Paid, the status of all related payment requests is also changed to Paid.

Related topics

About invoice reconciliation (IR) documents

Invoice permissions

Invoice reconciliation statuses

About the payment process

View payment transaction details

Payment permissions

Payment statuses

 

If you use Ariba Supplier Network (Ariba SN) or an external system, such as an ERP system, to send payments to suppliers and the system fails, the related Invoice Reconciliation (IR) document or the payment transaction (PMT) itself can become stalled in the payment process; the status does not progress beyond Paying or, for IR documents only, Failed Paying.

In these cases, a Force Pay button is displayed when viewing the details of an IR document or a payment transaction. Click Force Pay to manually force the status from Paying or Failed Paying to Paid. The status of the document changes and the payment process can continue. Only the status of the document is changed; you must still actually make payment to the supplier.


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